The Shopify app store contains thousands of tools. Some of them are genuinely transformative for the right business. Many of them are redundant, overlapping, or under-configured by the stores that install them.
This service is for businesses that are ready to invest in premium third-party apps — whether that is email marketing at scale via Klaviyo or Mailchmp, reviews and loyalty via Judge.me, customer support via Gorgias, or any of the other leading tools in the Shopify ecosystem. The focus is not just on installing apps, but on configuring them correctly, connecting them to your store data, and making sure they are set up to deliver measurable return.
Why Proper App Configuration Matters
Installing a premium app and configuring it properly are two very different things. Businesses that invest in tools like Klaviyo often see limited results not because the tool is wrong, but because the setup is incomplete:
- Flows are not triggered correctly because the event tracking is misconfigured.
- Segments are too broad to be useful, or too narrow to drive volume.
- Apps are not connected to each other — email, reviews, and CRM are all operating in silos.
- There is no clear measurement framework, so it is impossible to know whether the app is paying for itself.
We handle the full configuration — from data connection and initial setup through to automation build, segment structure, and integration with the rest of your Shopify stack.
Which Apps We Integrate
Klaviyo (Email and SMS marketing)
We connect Klaviyo to your Shopify store, migrate or build your list segments, and set up the core automation flows — welcome series, abandoned cart, browse abandonment, post-purchase, and win-back. We also configure your campaign templates and reporting structure.
Mailchimp
Drag-and-drop email with e-commerce tools.
Yotpo (Reviews, loyalty, and referrals)
We integrate Yotpo, configure your review request sequences, set up your loyalty programme structure, and connect review widgets to your product and collection pages.
Gorgias (Customer support)
We connect Gorgias to your Shopify store and email, set up your ticket categories and routing rules, configure macros for your most common customer queries, and integrate with your other tools where relevant.
Judge.me (Reviews)
We configure Judge.me as a cost-effective alternative to Yotpo for review collection, display, and Rich Snippet structured data.
Facebook and Instagram (Social commerce)
We connect and configure the Facebook and Instagram sales channel integrations on Shopify — catalogue sync, pixel setup, and product tagging for shoppable posts and ads, so you can reach new customers and retarget existing ones through your social channels.
Recharge (Subscriptions)
We integrate Recharge for businesses selling subscription products, configuring subscription plans, customer portal settings, and dunning management.
Other apps scoped on request
Every business has a different app stack. If you are using tools not listed here, contact us and we will confirm whether we support them.
How We Work
Step 1: Stack audit and recommendation
We review your current app stack, identify gaps and redundancies, and recommend the specific tools that fit your business goals and budget.
Step 2: Data connection and account setup
We connect each app to your Shopify store, configure the data connections, and ensure that event tracking and customer data sync is working correctly before any automations are built.
Step 3: Data migration and sync
Where relevant — for example, when migrating an existing email list to Klaviyo or moving reviews from one platform to another — we handle the data migration as part of the setup process.
Step 4: Automation and configuration build
We build your automation flows, segments, templates, and rules to the agreed specification for each app.
Step 5: Testing, QA, and handover
We test each configured element end-to-end and walk you through how to manage, update, and monitor each tool on an ongoing basis.
Pricing
Premium app integration engagements typically start at at a once off fee R5,000. However Premium Shopify apps are billed monthly as app subscriptions (billed by the app provider in with your Shopify plan, not by us). We can offer additional ongoing support to maintain and manage the apps and your data as a separate maintenance plan.
The ongoing subscription cost varies by app and plan — we provide a full cost breakdown as part of the scoping process so you know exactly what you are committing to before work begins.
Ready to Build a Proper Marketing Stack on Shopify?
Fill out the contact form and tell us about your current marketing setup and where you are seeing the biggest gaps in performance — whether that is email, reviews, retention, or something else. We will recommend the right premium apps for your goals and show you exactly how to integrate them for measurable return. You are in good hands.